FAQ
Below is a list of our most Frequently Asked Questions (FAQ) that may provide an immediate and general response to your most common queries.
Q. How do I arrange for home care services?
A. A telephone call to our office will start your request or inquiry for services; just speak to our director of patient services or nurse supervisor. Each individual is a registered nurse with at least 10 years of home care experience. After a brief conversation with you, she will be able to make a recommendation as to what steps to follow.
A. A telephone call to our office will start your request or inquiry for services; just speak to our director of patient services or nurse supervisor. Each individual is a registered nurse with at least 10 years of home care experience. After a brief conversation with you, she will be able to make a recommendation as to what steps to follow.
Q. Can you send someone to help within 24 hours?
A. We usually start care within a few hours. Our team responds very rapidly to home care requests.
A. We usually start care within a few hours. Our team responds very rapidly to home care requests.
Q. What types of payment do you accept?
A. All Professional Home Care accepts personal checks, as well as most major credit cards. For insured patients, our specialists will take care of all the necessary paperwork.
A. All Professional Home Care accepts personal checks, as well as most major credit cards. For insured patients, our specialists will take care of all the necessary paperwork.
Q. Are your services supervised?
A. Yes. Care is supervised by our registered nurses. Phone calls are made to the patient's homes by one of our staff members to ensure that our home care specialists are on time and performing the assigned tasks according to the plan of care.
A. Yes. Care is supervised by our registered nurses. Phone calls are made to the patient's homes by one of our staff members to ensure that our home care specialists are on time and performing the assigned tasks according to the plan of care.